Vivint Smart Home Review
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Our sole gripe was that the door sensors are only available in white. We would have preferred a color to blend in with our natural wood. Smart door locks come in bronze, satin nickel, and polished brass. Vivint offers a high level of technology integration. Customers can select systems that combine home security, environmental safety, and energy efficiency features. The company manufactures some of its equipment itself, which is unusual in the industry.
Any source with an assigned weight less than 2 was excluded from the consensus scoring model. Chris McGoey has been a security consultant and expert witness for 48 years. Throughout his career, McGoey developed effective security plans for business properties of all sizes and types. He is recognized as an expert on the subjects of retail loss prevention and violence waged against businesses.
How Much Does a Home Security System Cost?
That vision drives us to bring our customers safer, smarter homes. The Smart Hub is the Vivint Smart Home's nerve center. The panel also lets you assign and edit user codes, adjust alarm volumes, tweak camera settings, arm or disarm the system, and run diagnostics. However, you can't change the sound of the alarms, which can be problematic . The hub uses several types of wireless technologies including Wi-Fi, RF, and Z-Wave to control cameras, sensors, door locks, and more.
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Vivint Home Security Review
Your home is ready to arm.” Or you can decide to set the alarm to bypass any open door or window for the duration of that armed session. The home screen also allows you to see the status of smart locks—and with a single touch, lock, or unlock doors. You should also know that Vivint supplements its salesforce with authorized dealers. However, Vivint dealers sell equipment and services at the same price as what’s offered directly by the company. Vivint offers both pre-selected home security packages and fully customizable options.
I always enjoy an experience where I don’t feel like I’m being “sold” a product by a pushy salesman. My salesperson was there to help serve my best interest. He went above and beyond on installation and taking the time to explain how to use the product. We independently research, test, review, and recommend the best products—learn more about our process. If you buy something through our links, we may earn a commission. Spectrum Mobile Review 2022 Existing Spectrum customers can get a cheap and powerful cell phone plan.
How is Vivint rated?
In the last five years of his FBI service, he worked in tactical operations, traveling across the United States making court-ordered entries into residences and businesses. Walters worked specifically on the team in charge of overriding and disarming alarm systems. Regardless, it’s strongly recommended that you get two to three custom quotes that clearly indicate all the expenses and terms of a contract. You should request nearly identical systems from the competing companies so you can make a fair comparison. The contract’s terms and the professionalism of the company during the home visit and bidding process should inform your final decision. We made the switch from our previous security because the quality of the product we received for the same price was a way better deal.
The company offers free professional installation of some system components, but does charge for the installation of outdoor and doorbell cameras. Vivint pairs their innovative, self-designed technology for home automation with customizable plans and flexible payment options. Its aim is to provide fully-connected, innovative systems. The company is among the largest home security providers in the US.
Vivint mobile app
Overall, the installation process went pretty smoothly. The technician took most of our concerns into account when placing the equipment. But he was adamant about installing the outdoor camera in a location where we already had cameras instead of placing it in an area without camera coverage we’d picked out.
And a similar “+” button on the hub provides a way to trigger panic, emergency, or fire immediately. Vivint purposefully does not offer an expansive catalog of hundreds of sensors, cameras, locks, and thermostat. It’s what Jeremy Warren, Vivint’s Chief Technology Officer, told us is a “curated ecosystem” for tight integration and quality control.
I had to sign up for a five year monitoring service at $60.00 per month for the equipment I would choose…SECOND FLAG. I had an option to purchase the equipment over five years by taking out a personal loan through Citizens Bank in Utah, where the Vivint HQ is located …THIRD FLAG. I indicated that I wanted to research the company before making the purchase.
Be advised that the Vivint phone agent and the Smart Home Pro earn commissions. Customers have three days after installation to return the entire system and 30 days after installation to return individual products. Had no troubles with the equipment that a lot of reviewers are saying they are having, my trouble comes with the reduction in access to my system. I used to be able to connect to my home and look at the cameras via the web. This was benefictial as there are times all I have access to is a hard line internet connection, no wifi or cell service.
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